Our client is seeking an experienced professional with strong operational aptitude to provide wide-ranging IT Support to the Family Office team.
This is a newly created position that reports to the Director of Operations and the Senior Director of IT.
Responsibilities:
- Offer White Glove IT support to the principal and family.
- Support the Director of Operations and Senior Director of IT.
- Set up network infrastructure, firewalls, VPNs, and wireless access points.
- Offer hands-on support to the Family Office team and Property Managers on all IT issues.
- Assist in building out a network and advising on hardware and software issues.
- Help implement best IT practices and offer innovative and security-focused solutions.
- Help implement and train team members on new technology, systems, and security procedures.
- Manage and execute special IT projects as requested.
- Liaise with key IT vendors.
- Work collaboratively with the principal's team.
- Travel to the principal's other domestic properties when needed.
- Advise on and implement security best practices.
Qualifications:
- Bachelor's or master's degree in IT or a related field.
- Professional experience within the network and infrastructure space.
- Excellent verifiable references.
- Significant experience with hands-on IT support work, set up networks and systems, and coaching colleagues with less IT knowledge.
- Systematically organized and efficient.
- Self-starter who can juggle multiple competing priorities simultaneously.
- Discretion, sound judgement, anticipatory to the needs of the team.
- A detail-oriented approach to documentation.
- Excellent oral and written communication skills in English.
Schedule:
- Monday through Friday, business hours, with flexibility for some after-hours support.
- This is an in-office role five days/week.
Compensation:
- Hourly compensation rate is $72.12/hour (approximately $150,000/year)
- Benefits package includes a $20,000 annual healthcare stipend, an annual discretionary bonus., PTO, sick days, paid holidays
- Overtime for hours beyond 40/week
To Apply:
Please apply at www.mahlermatch.com for consideration. Qualified applicants will be contacted.
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